Yorba Linda Auto Repair

5/5

Very quick and easy battery replacement, they were able to get me in next day and I really appreciated it.

Excellent work

Our 2005 jeep was brought to you with gas tank filling issues. Thanks for your in-depth look into our problem, which solved the issue. Also your battle with parts people. Your continued phone contact advising of the issues was reassuring. Keep up the fine work. russ and sandy

I discovered Good Guys Automotive through extensive research. I had dealt with quite a few a shops including the dealership where I purchased my car a few years ago. However, they are all franchised, and we all know something about that. That so important personal relationship between the client and the shop is fairly weak and sometimes even absent. Simply put, we do not look forward to coming back. I did almost lose my faith in finding an honest, privately owned (let alone family owned) business and in wanting to be part of its success by being a regular customer. Then, a couple of weeks ago, I came across GGA and, after reading many of the reviews and comparing them with other shops, I decided to give GGA a call, since I was due for oil change and a routine inspection of my car. Beginning with scheduling my very first appointment over the phone right through having my car taken car of, I would describe my experience as of going through "the good old American way" customer service. It is a way, where the client is taken care of to such a degree and given such a supreme customer service, that it is impossible for them to not be impressed. I am thrilled and, quite frankly, privileged that I can help this wonderful AMERICAN FAMILY BUSINESS fare so well by now letting them service my car on a consistent basis. So, if you want to experience a superior, honest, courteous and truly caring customer service, feel appreciated, all while finding yourself in a family-like atmosphere, you had better start your car and drive yourself directly to GGA. You will most certainly pat yourself on the back for doing so.

I discovered Good Guys Automotive through extensive research. I had dealt with quite a few a shops including the dealership where I got my car a few years ago. However, they all are franchised, and we all know something about them. That so important personal relationship betwwen the client and the shop is fairly weak and sometimes even absent. Simply put, we do not look forward to coming back. I did almost lost my faith in finding an honest, privately owned, let alone family owned, business and wanting to be part of their success by being its regular customer. Then, a couple of weeks ago, I came across GGA, and, after reading many of the reviews and comparing them with other shops, I decided to give GGA a call, since I was due for oil change and a routine inspection of my car. Beginning with scheduling my very first appointment over the phone right through having my car taken car of, I would describe my experience as of "the good old American way." It is a way where the client is taken care of to such a degree and given such a supreme customer service that it is impossible for them to not be impressed. I am thrilled and, quite frankly, privileged that I can help this wonderful AMERICAN FAMILY BUSINESS fare so well by letting them service my car. So, if you want to experience a superior, honest, courteous and truly caring customer service, feel appreciated, while finding yourself in a family-like atmosphere, you had better start your car and drive yourself directly to GGA. You will pat yourself on the back for doing so.

They were helpful, and gave us options on what to do with the car.

Excellent service and terrific personnel!

It's always a pleasure working with with you guys on our auto repairs. You're consistently fair and competent. Thank you for your service.

Five stars