Everybody at Good Guys Automotive are friendly, very approachable and always willing to help. My last visit was with out an appointment and they were happy to service my car and were done in the time they said. The customer service is great and they never recommend work that does not need to be done. Prices are very competitive and are a lot cheaper than the dealership round the corner. I have used Good guys for over 2 years since both my cars are not covered on warranty and I have been very satisfied. my only complaint is that they are not open on Saturdays, but I understand that people need time off so this is minor.